Customer Advisor
We are looking to add to our team of bright, energetic, customer-orientated team players – with individuals who are able to look after the immediate and future needs of our customers.
This is a fantastic opportunity to work for a long established, family run, reputable Main Dealer.
Salary is based upon a basic salary and commission.
Key responsibilities will include:
- Creating an immediate and long-lasting rapport with our customers
- Managing customers’ service experience
- Offering products and services to cement business relationships with customers
Required Experience:
Experience within the motor industry is desired and the successful Customer Advisor will have:
- Previously worked within an automotive customer service role
- An understanding of exceptional customer service
- A commitment to selling extra value
- Ability to work as part of a team as well as an individual
- Good IT skills
Benefits:
- We offer a competitive basic salary with realistic uncapped earnings in the region of £38,000
- Partially subsidised Volkswagen vehicle on a staff benefit scheme
- 24 days holiday, increasing up to 28 days based on length of service, plus Bank Holidays
- Company Pension Scheme
- Comprehensive training and support programme.
Hours:
Either 08.00 - 17.00 or 09.00 – 18.00 Monday to Friday
08.00 – 13.00 every third of fourth Saturday (depending on site)
- Department
- Aftersales
- Role
- Customer Advisor
- Locations
- Parkway Volkswagen Kettering, Parkway Volkswagen Leicester
About Parkway Volkswagen
'Working with one of the biggest manufacturer franchises in the industry, our businesses constantly strive to be amongst the top performers in the country. To achieve this, we are always on the lookout for the very best people to join our team.'
'As long as you have the drive to succeed, a willingness to learn and a positive attitude we want to hear from you' - Sarah Hughes, Head Of People and Performance.
Customer Advisor
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